About Us

Our Story

Mission

Values

The brand quickly became known for its innovative approach to ice cream, offering a customizable experience where customers could mix a variety of ingredients into their ice cream on a frozen granite slab. Over the years, the company has expanded globally, becoming a favorite for its high-quality products and unique customer experience.

The mission of Cold Stone Creamery is to provide customers with the “Ultimate Ice Cream Experience.” This is achieved by combining premium ingredients, a unique preparation method, and a focus on customer satisfaction to create memorable moments.

Cold Stone Creamery is built on the following core values:

  1. Quality: Commitment to using only the finest ingredients to produce the highest quality ice cream.
  2. Innovation: Continuously creating new flavors, products, and experiences to delight customers.
  3. Customer-Centricity: Prioritizing exceptional service to ensure every customer leaves with a smile.
  4. Community Engagement: Actively participating in local communities through fundraising, partnerships, and events.